MONDRAKER Digital Asset


In accordance with the provisions of Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (the GDPR), Article 11 of Personal Data Protection and Guarantee of Digital Rights Act 3/2018, 5 December 2018 (the “LOPDGDD”) and Article 10 of Information Society and Electronic Commerce Services Act 34/2002, of 11 July 2002 (the “LSSI-CE”), USERS accessing this website are provided with the following information:

1. General Information about the SERVICE PROVIDER:

The identifying details of the company that is the owner of this website are indicated below: BLUE FACTORYTEAM S.L.U., registered in the Companies Register of Alicante, Volume 2680, Page 77, Entry 1, Sheet A-78080

• Registered owner of the website: BLUE FACTORYTEAM S.L.U. (hereinafter, MONDRAKER)

• Tax ID: B-53789822

• Registered office: Calle Nicolás Copérnico 4- Parque Industrial Torrellano, 03203 Elche, Alicante, Spain

• Telephone: 965 063 424

• Contact email:

• Website: 

2. Purpose of the WEBSITE 

These General Conditions of Use and Online Sales govern access to the website (hereinafter, the Website) and the purchase of the Products that it offers (hereinafter, the Products). We would in this regard ask you carefully and patiently to read these Conditions when accessing the Website. Users who continue to browse the Website will be deemed to have acknowledged and accepted these conditions. USERS will in this regard be understood as all persons accessing the Website (whether or not they purchase a product there).

Any queries as to these policies may be consulted via the means of contact provided in this LEGAL NOTICE AND GENERAL CONDITIONS OF ONLINE SALES.

MONDRAKER reserves the right to modify any type of information which may appear on this website, without any obligation to provide prior notice or to inform users of such obligations, publication on the website of MONDRAKER being deemed sufficient.

The modified conditions will take effect on the date of publication for all USERS. USERS should therefore regularly consult these conditions in order to apprise themselves of any updates. 

3. Contents

The Website is available in Spanish, English, French and German, with English being the language which is available at all times for USERS. Meanwhile, the contract of sale for the products offered on the Website is formalised in Spanish.

4. General Conditions for Online Purchases:

4.1. Purchase process:


No registration will be required to access the Website, as users may freely access it as guest. It is also possible to create a user profile under "Log in/Register".

To purchase on the Website, USERS will need to select the products of interest to them, and include them in their virtual shopping cart. Technical details appear alongside each product, indicating the main product specifications, which may be modified by MONDRAKER over time.

MONDRAKER likewise reserves the right temporarily or definitively to interrupt supply in the event of exceptional circumstances preventing all or some obligations being fulfilled by the vendor party.

Once USERS have finished placing the Products of interest to them in the shopping cart, they should then proceed to make payment in order to perform the purchase. At this point the USER's details will be entered (to identify them and send the product), along with the chosen payment method. Once all these details have been entered and payment has been made, the USER will receive an order confirmation email with information as to the purchase made and the estimated product delivery time.

The USER must verify the order confirmation and immediately notify us in writing of any error. 

An electronic invoice will be included with the order confirmation. The order/invoice number will be the reference that the USER will use in the event of incidents or queries in connection with the products ordered.

4.2. Product Availability (Stock):

Orders will be subject to availability and acceptance by MONDRAKER. Price quotations or economic offers will be valid only for the duration indicated on the Website. If no duration is indicated, this will be 30 days.

MONDRAKER likewise reserves the right to cancel the order at any time on objective grounds outside the control of MONDRAKER.

4.3. Product dispatch and delivery:

When users make a purchase on the Website, they may choose to have the Product sent to their home or select the store collection option under Click & Collect. When purchasing the Product, this option allows USERS to choose the store where they wish to collect the Product at the established times, from among those available.

Products will be delivered by the approximate date indicated by MONDRAKER together with confirmation of the purchase. These dates are an indication, and are not guaranteed or binding. The Products will nonetheless reach the User within a maximum of 30 days of the order being placed.

MONDRAKER will accept no liability for any loss or damage that the USER may incur in the event of an unavoidable delay in delivery. 

4.4. Transfer of risk and Ownership:

Ownership and risk of loss regarding the products will be transferred to the USER at the moment of delivery of the Product. 

Both ownership and the risk of damage and/or loss of the products will be transferred to the Purchaser USER at the moment when MONDRAKER hands the products over to the Purchaser USER.

4.5. Price, delivery costs and discounts:

The price of the Products will be the price established in the Offer.

Where applicable, the product price is the final price including taxes. 

The delivery location is indicated in the order confirmation, as indicated by the USER when making the purchase.

Delivery will be free of charge for the purchase of Products in excess of 50 euros. Likewise, depending on the country of delivery for the Products chosen by the User, the applicable delivery costs will be indicated during checkout before the order is confirmed.

4.6. Method of Payment:

The accepted means of payment is by bankcard. Payment may be made by means of VISA, MasterCard or American Express cards in accordance with the terms of each of these companies.

USERS are entitled to withdraw from this contract within a period of 30 calendar days without the need to give any reason.

In the case of clothing, garments must have their original Product labels, no alterations will be accepted. With regard to spare parts and components, they must not show any signs of use. 

MONDRAKER will likewise not accept any changes of Products that are in perfect condition. Purchasers may only return such Products and receive the corresponding reimbursement.  

MONDRAKER will offer USERS the option of cashing in vouchers on the Website. If a return is requested, with prior authorisation and fulfilment of the returns policy, MONDRAKER will provide the USER with the return label to be printed and handed over at the authorised point. In the case of returns, USER will bear the cost of returning the Products.

Lastly, in the specific case that the USER wishes to return any MONDRAKER bike, the Product in question must be in the same condition in which it was delivered. In other words, without having been used or taken for a test ride, and with its original packaging and label. MONDRAKER will therefore accept no alterations to the Product.

4.8. Warranty:

MONDRAKER warrants that its Products are free of manufacturing and material defects at source. 

This warranty is tied solely to the purchase of Products online (apparel, spare parts and components) and the frame or components manufactured by MONDRAKER. The Product must likewise not have been modified from its original condition, nor be fitted with accessories or spares not authorised by MONDRAKER.

In the event that the Purchaser has the status of Consumer, the commercial warranty will be governed by Spanish Royal Decree 1/2007, of 16 November 2007, approving the consolidated text of the Consumer and User Protection Act, and all other complementary legislation, taking into account the amendments made to said legislation by Spanish Royal Decree-Act 7/2021, of 27 April 2021, transposing European Union Directives with regard to Consumer protection, in particular Directive (EU) 2019/771 of the European Parliament and of the Council, of 20 May 2019, on certain aspects concerning contracts for the sale of goods, amending Regulation (EU) 2017/2394 and Directive 2009/22/EC, and repealing Directive 1999/44/EC.

In accordance with the applicable regulations, in the event of product non-conformity, MONDRAKER will be liable for non-conformities that exist at the time of delivery or supply and become apparent within a period of three (3) years of delivery, the delivery dates being understood as the date indicated on the commercial invoice, unless the Purchaser explicitly acknowledged conformity by signing the corresponding delivery document for the goods, and without prejudice to the provisions of consumer protection regulations if the Purchaser has such status. 

This warranty is governed by Consumer and User protection legislation, and applies if the Purchaser has such status, covering only malfunction derived from proven manufacturing defects, in other words non-conformities existing at the time of product delivery. However, it will not be valid in the event of misuse, inappropriate or incorrect maintenance and/or functioning, or in the event of improper use of the product, or as a result of negligence or a lack of expertise on the part of the Purchaser, or in the case of incidents caused by force majeure. In short, for any reason outside the responsibility of the manufacturer. This warranty will likewise be immediately voided in the event that the product is manipulated, modified or repaired by any person without the authorisation of MONDRAKER.

In the event that Consumer and User protection legislation establishes presumptions with regard to the existence of non-conformities at the time of delivery of the products to the end Consumer, there will be an appraisal of whether the presumption is compatible with the nature of the product and the type of non-conformity that has been found.

MONDRAKER may in any event inspect any faults or defects claimed by the Purchaser by any means it may see fit, including the right to conduct an expert examination in order to demonstrate whether the non-conformity existed at the time of delivery of the products.

MONDRAKER undertakes, if the Purchaser has end Consumer status, and entirely in accordance with the legislation in force, other than in cases of force majeure, to warranty spare parts for a period of ten (10) years from the date when the goods are no longer manufactured.

The cost of sending the Product to the store and labour costs must in any event be covered by the USER.

5. Accuracy of data provided by the User

By making use of this website, the USER accepts the processing of such information and data, and declares that all information or data provided to us are accurate and correspond to the true circumstances. If the USER does not provide all the information required, it will not be possible to process that order.

USERS are specifically informed that their delivery details will be passed on to the transport agency that delivers the products acquired, solely and exclusively for this purpose.

6. Legal minors

MONDRAKER intends its services for USERS aged over 18. Those under legal age are not authorised to use the Website services, and therefore must not send their personal data to MONDRAKER, unless the under-age USER has the prior consent of their parents or legal guardians before proceeding to include their personal data in the forms for this Website. In the event of a breach of the terms of this clause, MONDRAKER declines all liability for any possible consequences that might result from the breach, in other words MONDRAKER will accept no liability for any breach of this requirement. 

7. Geographical scope

The articles offered via this website are only available for delivery to Spain, Portugal, Benelux, France, Austria and Germany.

8. Industrial and Intellectual Property

All content of the Website, including, without being confined to, text, photographs, graphics, images, icons, technology, software, source and object code, links and other audio and audiovisual materials, graphic design and source codes (hereinafter, the CONTENT) are the property of MONDRAKER or of third parties, and the USER undertakes to respect the content and not to infringe or copy it. 

The rights of exploitation acknowledged under the regulations in force with regard to copyright over the works owned by MONDRAKER and third parties are in no way transferred to the USER. In accordance with the above, access to the Website does not grant any right over registered trademarks, patents, trade names and/or logos appearing in it, nor is any type of licence or authorisation granted for the use of the corresponding elements and rights.

Likewise, a strict prohibition applies to the copying, reproduction, adaptation, modification, distribution, marketing, public communication and/or any other action that would constitute a violation of the Spanish and/or international regulations in force with regard to intellectual and/or industrial property, in addition to the use of the (MONDRAKER-owned) content of the Website, without the prior, explicit and written authorisation of MONDRAKER.

Any unauthorised use of the CONTENT (owned by MONDRAKER) of the Website will constitute a breach of Copyright Law, Industrial and Intellectual Property Law and/or unfair competition and other possible regulations, in response to which MONDRAKER will bring and pursue any civil and/or criminal action to which it might be entitled against those infringing or violating its rights.

9. Waiver of warranties and liability of MONDRAKER

MONDRAKER reserves the right to refuse or withdraw access to the site and/or the services offered, without the need for prior notice, on its own initiative or at the request of a third party, with regard to any USERS who are in breach of these principles.

USERS acknowledge that use of the Website and its contents are performed subject to their sole responsibility. Specifically, merely by way of example, MONDRAKER declines all liability in the following spheres:

• Functional availability of the Website, its services and content, and their quality or interoperability.

• The purpose for which the Website serves the ends of the USER. 

• Any breach of the legislation in force on the part of the USER or third parties, and specifically any intellectual property rights held by other persons or entities.

• The existence of malware or any other harmful digital element that could cause damage to the IT system of the USER or third parties. It is in all cases the responsibility of USERS to have in place appropriate tools to detect and disinfect such elements. 

• Fraudulent access to the content or services on the part of unauthorised third parties or, where applicable, the capture, elimination, alteration, modification or manipulation of messages and communications of any kind that might be performed by such third parties.

• The precision, accuracy, updated status and usefulness of the content and services offered, and any subsequent use made thereof by the USER. MONDRAKER will dedicate all reasonable means and efforts to provide updated and reliable information.

• Any damage caused to computer equipment during access to the Website and any damage suffered by USERS derived from failures or disconnections in telecommunications networks interrupting the service.

• Of the information published on its website, wherever such information has been manipulated or inserted by a third party outside its control.

• Any damages derived from circumstances occurring as acts of God or force majeure.

For the purposes of this agreement, Force Majeure means (i) any act outside human control, strikes, lockouts or other industrial unrest (other than strikes, lockouts or any other labour disputes connected with the personnel of MONDRAKER or its subcontractors, or of any of the employees of its subcontractors); (ii) war, whether or not declared, threat of war, acts of terrorism, blockade, revolution, uprising, insurrection, civil unrest, sabotage, acts of vandalism; (iii) fire; (iv) impossibility of using ships, aircraft, motor transport or other means of transport; (v) impossibility of using public or private telecommunications systems; (vi) acts, decrees, legislation, regulations or restrictions of any government or public authority; (vii) epidemic; (viii) subsidence, violent storm (recognised by the National Meteorological Agency) or any other natural disaster, but not less severe weather conditions, flooding, earthquakes, unforeseeable explosions (in each case) in accordance with good industry practices, making it impossible for MONDRAKER to fulfil the obligations set forth in this contract.

The obligations will be suspended throughout the duration of the cause of Force Majeure, and we will be granted an extension to the deadline to fulfil such obligations for a duration equal to that of the cause of Force Majeure. 

The Website may redirect to third-party content or third-party websites. As MONDRAKER cannot always control the content incorporated by third parties on their websites, it accepts no form of liability with regard to such content. In all cases MONDRAKER declares that it will proceed immediately to remove any content which could violate national or international legislation, morality or public policy, proceeding immediately to remove the redirection to that website, and informing the competent authorities of the content in question.

USERS undertake to make proper use of the content and services of MONDRAKER.

MONDRAKER accepts no liability for the information and content stored on platforms which include, without being confined to, forums, chat rooms, blog generators, comments, social media or any other medium allowing third parties to publish content independently on the  website of MONDRAKER.

USERS wishing to establish a hyperlink on their website to the MONDRAKER website must not make any use that is unlawful or in bad faith of the information, services or products made available on the aforementioned website, and specifically USERS including a link or hyperlink give the following undertakings:

• Not to destroy, damage or in any way alter the content, services or products made available to USERS on the MONDRAKER website.

• Not to declare that MONDRAKER accepts supervision of the hyperlink or content of the website of the USER containing a link to the MONDRAKER site on their own website. MONDRAKER will not be liable under any circumstances for the content or services of the website of the USER that includes the link or hyperlink to the MONDRAKER website.

• Not to include on their own site the trademarks, trade name or any distinctive sign belonging to MONDRAKER without the prior authorisation of the company.

However, in fulfilment of the provisions of Articles 11 and 16 of the LSSI-CE, MONDRAKER remains at the service of all users, authorities and law enforcement agencies, actively cooperating in the removal or, where applicable, blockage of any content that could affect or contravene national or international law, third-party rights or morality and public policy. In the event that users believe that the website contains any content which could be thus classified, they are asked to notify the Website administrator immediately.

10. Applicable law and jurisdiction

In order to resolve any disputes or issues connected with this Website or the activities performed therein, Spanish legislation will apply, as explicitly accepted by MONDRAKER and the USER, jurisdiction to resolve all disputes derived from or connected with the use thereof lying with the Court of Arbitration of Alicante, Spain, based at the Official Chamber of Commerce, Industry and Shipping of Alicante, Spain, which is entrusted with administration of the arbitration and appointment of the arbitrators, in accordance with its Rules and Statutes, to be resolved through application of Spanish law.

MONDRAKER likewise informs users that the European Commission has set up the first European platform for out-of-court dispute resolution in online trade. In this regard, in order to make use of the dispute resolution platform users should visit the following link:;lng=ES  

11. Personal Data Protection

mitted to compliance with Spanish personal data protection regulations, and therefore strives to ensure proper use and processing of USERS' personal data, ensuring full compliance with the established obligations, and the implementation of the security measures established in Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (the GDPR) and Personal Data Protection and Guarantee of Digital Rights Act 3/2018, of 5 December 2018 (the LOPDGDD).

MONDRAKER makes available to USERS the company's Privacy Policy, informing users with regard to the following aspects:

• Details of the Data Controller.

• Data processed.

• Filing system in which data are stored.

• Purpose of processing.

• Whether or not provision of data is mandatory, and the consequences of non-provision.

• The rights enjoyed by users and the procedure by means of which they may be exercised.

In fulfilment of the General Data Protection Regulation and the Personal Data Protection and Guarantee of Digital Rights Act, we inform you that the information you have provided will be included in the automated filing systems of MONDRAKER for the purpose of administrative management of requests for access and the sending of our products and services, in addition to communications of interest to you. You are entitled to access this information and to cancel or rectify it, by writing to the address of the organisation. This organisation guarantees the adoption of appropriate measures to ensure the confidential processing of such data.

12. Generalities

MONDRAKER will prosecute any breach of these Conditions and any improper usage of its portal by bringing any civil and criminal action to which it might be entitled in law. 


13. Unauthorised use

If you are aged under 18, you must inform your parents or legal guardians of the Privacy Policy and the Conditions of MONDRAKER, as they will be required to approve them.

As a USER of this website you undertake to make no use thereof for unlawful purposes or activities: you will not be entitled to modify any of the material included on our website, and likewise must not copy, distribute, transfer, present, produce or, in general, reproduce in any way, publish, authorise or create any work on the basis of the information or the content included on our website,, the agents, executives, subsidiaries and employees thereof.

14. Modifications

Our website may contain certain typographical errors. We reserve the right to modify the website content without prior notification.


15. Disclaimer

MONDRAKER accepts no legal liability regarding exemplary, general, punitive, fortuitous, indirect or special damages connected with this website or derived therefrom, whether or not the parties have actual or implicit knowledge of any damages that they could incur.

Latest update: october 2022


Website controller


Tax ID number B-53789822

Elche Parque Empresarial

Calle Nicolás Copérnico 4

03203, Elche, Alicante, SPAIN

Tel. 965 063 424




  1. Gathering of personal information

           Through this notice, BLUE FACTORY TEAM S.L.U. informs USERS of its services (hereinafter, the USER or USERS) about its Personal Data Privacy Policy (hereinafter, the "Personal Data") in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (the GDPR) and Personal Data Protection and Guarantee of Digital Rights Act 3/2018, of 5 December 2018 (the “LOPDGDD”), to allow USERS freely and voluntarily to decide whether they wish to provide BLUE FACTORY TEAM S.L.U., as data controller of this website, with any Personal Data that might be required of them or might be obtained from Users as a result of use of the services offered thereby.


            2. Use of personal information

            The Personal Data gathered will be subject to automated processing and be included in the corresponding automated filing systems by BLUE FACTORY TEAM S.L.U. (hereinafter, the "Filing Systems"). BLUE FACTORY TEAM S.L.U. provides USERS with appropriate technical resources allowing them first to access this notice as to its Personal Data Privacy Policy, or any other relevant information, so they can then grant their consent to allow BLUE FACTORY TEAM S.L.U. to proceed to perform automated processing of their Personal Data. Except in those fields indicated otherwise, the responses to the Personal Data questions are required, since a failure to respond would undermine the quality or quantity of the corresponding service, unless indicated otherwise. If the User decides not to provide their Personal Data, BLUE FACTORY TEAM S.L.U. will be unable to provide any of the services offered.

The USER guarantees that the Personal Data provided to BLUE FACTORY TEAM S.L.U. are accurate, and accepts responsibility for informing it of any modifications thereto.

The gathering and automated processing of Personal Data is for the purpose of maintaining any contractual relationship established with BLUE FACTORY TEAM S.L.U., the management, administration, provision, extension and improvement of any services to which the USER might decide to subscribe, register for or use, the adaptation of such services to the preferences and interests of Users, studies into the usage of services by the Users, the design of new services connected with such services, the sending of service updates, sending by traditional and electronic means of technical, operational and commercial information about the products and services offered by BLUE FACTORY TEAM S.L.U. and/or by third parties, at present and in the future. The purpose of the gathering and automated processing of Personal Data likewise includes the sending of survey forms, to which the USER is not obliged to reply.

The type of information we gather would include, among other elements, personal information such as name, address, date of birth, gender, email address, etc. We gather this information when you send it to us via the newsletter, contact forms, etc. 

Likewise, when you visit our Website we gather browsing data, using the typical programs to gather statistics, site visits, most viewed pages, users, countries, etc.

To organise events, generate statistics or for other website functions, and also to provide you with the services that we offer via the website.

To send you information and material by email about products, offers and news that we believe could be of interest to you, both with regard to our products and ourselves, and also those of our commercial partners. You will only be sent this information if you have authorised us to do so.

To analyse visits to the Website and ascertain the interests of those visiting us, both overall and individually, which will provide us with information allowing us to improve our products, services, functions and/or promotions of greatest potential interest to you.

Our Website and the information gathered are administered and controlled by BLUE FACTORY TEAM S.L.U. Personal information will be administered in accordance with the data protection legislation in force, and this privacy policy.

In order to keep your information safe, we have implemented various security measures. Your personal information is stored within a secure network, accessible only to a limited number of individuals with special access rights, who are required by us to keep the information confidential.

Nonetheless, whenever you provide personal information online, there is a risk that third parties outside our control could intercept and use that information. Although at BLUE FACTORY TEAM S.L.U. we strive to protect personal information and your privacy, we cannot guarantee the security of information that you disclose online under your own responsibility.

    3. Personal information security

          BLUE FACTORY TEAM S.L.U. has adopted the legally required Personal Data security protection levels, and will strive to install any other additional technical measures and resources available to it to avoid the loss, misuse, alteration, unauthorised access and theft of Personal Data provided to BLUE FACTORY TEAM S.L.U. USERS must nonetheless be aware that Internet security measures are not impregnable.


            4. Use of cookies

BLUE FACTORY TEAM S.L.U. uses cookies, which are automatically installed on the User's computer, to improve the service it provides to its Users. A cookie is simply a text file placed by a web page server on a computer's hard drive. Cookies cannot be used to run programs or transfer a virus to the User's computer and do not contain any type of information about Users, but simply contain technical information enabling reliable communication with BLUE FACTORY TEAM S.L.U.

However, USERS may at any time accept or reject cookies. Although most browsers automatically accept cookies, Users can instruct their browser to prevent the creation of cookies, although Users should be aware that sometimes disabling this function may hamper the proper functioning of the services provided by BLUE FACTORY TEAM S.L.U.

The cookies employed on this website are in all cases temporary, and serve solely for the purpose of achieving more effective subsequent transfer. Cookies will under no circumstances be used to gather personal information.


            5. IP addresses

            The website servers may automatically detect the IP address and domain name used by the User. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is recorded in a duly registered server activity filing system which can subsequently process data in order to obtain purely statistical measurements which serve to establish the number of page views, the number of visits to web services, the order of visits, the point of access, etc.

            6. Transfer of data to third parties

BLUE FACTORY TEAM S.L.U. entirely rejects the practice of spamming, and never engages in such conduct. BLUE FACTORY TEAM S.L.U. only sends information to the email addresses provided by those registering as USERS on the website of BLUE FACTORY TEAM S.L.U. and who have therefore accepted the General Conditions and data protection policy for the sending of such information, or where applicable those who have been contacted by telephone and have given authorisation for such emails to be sent. BLUE FACTORY TEAM S.L.U. will likewise not allow the use of such practices by USERS, and will proceed to withdraw any services that might have been contracted with BLUE FACTORY TEAM S.L.U. while reserving the right to bring any relevant legal action.

BLUE FACTORY TEAM S.L.U. may, where applicable, transfer Personal Data to third parties. Where applicable, USERS must be duly notified of this circumstance in the Personal Data gathering forms, together with the identity of the transferring company and the third party in question, the type of activity it is engaged in, and the purpose for the transfer. USERS may at any time object to all or any of the aforementioned actions, by exercising their rights as detailed below.

We do not sell, trade or in any way transfer your personal information to third parties without first informing you, and act only in accordance with the legislation governing data protection. All members of our Group value the privacy and protection of your personal information, and we apply similar privacy policies. Your data may be transferred to partners hosting Websites and to third parties assisting us in the design and usage of the Website, the performance of services or analysis of the data gathered, while at all times respecting the privacy policy.

These third parties will use the data only for the purpose of performing the stated work, and we will demand they keep the information confidential. Beyond such cases, we will only disclose your data where legally so required.


            7. Exercise of USER rights

            USERS enjoy and may exercise rights of access, rectification, cancellation, objection, transparency, erasure, restriction and portability, and likewise enjoy the right to be informed of any transfers performed, by contacting BLUE FACTORY TEAM S.L.U.

USERS are responsible for the custody and safekeeping of their user credentials to avoid access to their account by unauthorised third parties.

Any USERS who decide at any time that BLUE FACTORY TEAM S.L.U. should not have any of their Personal Data, or wish to ascertain which Personal Data BLUE FACTORY TEAM S.L.U. has about them, or wish to modify or erase data in the Databases of BLUE FACTORY TEAM S.L.U., may contact BLUE FACTORY TEAM S.L.U. in person:


Tax ID number B-53789822

Elche Parque Empresarial

Calle Nicolás Copérnico 4

03203, Elche, Alicante, SPAIN

Tel. 965 063 424


 What exactly can you request?

• Right of access: You can request information as to whether BLUE FACTORY TEAM S.L.U. is processing your personal data.

• Right of rectification: You may request the rectification of your data if they are incorrect, or the erasure of your data.

• Right of cancellation: You may request the cancellation of data, and in the event of any restriction, BLUE FACTORY TEAM S.L.U. will store your data with access duly blocked, solely to bring or defend against claims.

• Right of objection: You may request that we no longer process the data in the stated manner, unless we would for legitimate reasons be required to continue processing the data, in which case we will explicitly state this circumstance.

• Right to request the restriction of processing: You may at any time request that we restrict the processing of data in any of the following circumstances:

a. If you challenge the accuracy of the data processed, for the duration allowing BLUE FACTORY TEAM S.L.U. to ascertain their accuracy.

b. If the data processing is unlawful under the legislation in force and the data subject opts for restriction of use rather than erasure.

c. If the data subject requires their data to establish, exercise or defend against legal claims.

• Right to data portability: This means that if data are processed in an automated manner, they would be returned or transferred to another company indicated by the User in a structured, machine-readable and commonly used format.

• Right of erasure: You may request the deletion of your personal data, and BLUE FACTORY TEAM S.L.U. will be required to delete them without unjustified delay if:

a. The data are no longer needed in connection with the purposes for which they were gathered or processed.

b. The data subject withdraws the consent on which data processing was based, and there is no other legal basis for this.

c. The data subject opposes processing because it is for the purpose of direct product marketing.

d. The data have been unlawfully processed.

e. The data must be deleted to comply with an obligation at the EU and/or national level.

Users furthermore enjoy other rights, namely:

1. Right to withdraw the consent given: Users may withdraw the consent given for personal data processing for any specific purpose, whenever they should so wish, being required simply to contact us to exercise this right.

2. Right to lodge a complaint with the Supervisory Authority: Any User may contact the Supervisory Authority if they believe that BLUE FACTORY TEAM S.L.U. is processing their data incorrectly. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency, with registered office at Calle Jorge Juan, 6, 28001 Madrid, its contact telephone numbers being: 901 100 099 / 91 266 35 17.

            8. Compliance with this Personal Data Privacy Policy

            If the USER has any questions regarding this Personal Data Privacy Policy, they may simply contact BLUE FACTORY TEAM S.L.U.

            9. Modification of this Personal Data Privacy Policy

           BLUE FACTORY TEAM S.L.U. reserves the right to modify this Personal Data Privacy Policy in order to align it with any developments in legislation or case-law. In such circumstances, BLUE FACTORY TEAM S.L.U. will announce the changes made on this website reasonably in advance of their implementation.

            10. Contact information

BLUE FACTORY TEAM S.L.U. invites USERS here to submit their comments regarding this Personal Data Privacy Policy. Any USERS who believe that BLUE FACTORY TEAM S.L.U. does not comply with this Personal Data Privacy Policy should contact BLUE FACTORY TEAM S.L.U. by post, email or telephone.


            11. Links

            In order to improve the performance of our Website, we may include links to third parties to which this privacy policy does not apply, and that lie outside our control. Such sites must have their own separate privacy policy, and although we attempt to protect the integrity of our site,  BLUE FACTORY TEAM S.L.U. cannot accept responsibility or be deemed responsible for the content and activities of such sites. You therefore visit or access these sites under your own responsibility.

No link or email content may be established from any URL to the Website of BLUE FACTORY TEAM S.L.U.

Most recent version February 2022